Critical
to any operation is the ability to share information
on an agency-wide basis, and often beyond the agency’s
walls, with members of the general public or other
government and institutional entities. Neubus’
imaging, document management and information repository
services greatly extend an agency’s reach
in a variety of areas:
Collaboration By subscribing to Neubus’ Electronic
Service Delivery (ESD) service, agencies can enjoy
a wealth of benefits:
Secure, web-based viewing and retrieval;
A customized image viewer that leverages
desktop editing tools such as redaction, rubber
stamp, “attach a note”, etc.;
Employees in a variety of locations can instantly
access information and review files without
having to wait for documents to be retrieved
from warehouses or off-site storage facilities,
reducing costs and increasing productivity;
Teams can collaborate effortlessly, even
if they are located throughout the state or
even the country;
Multiple users can work from the same document
at the same time without worrying about scheduling
conflicts, thereby increasing employee productivity;
Instant access to document images makes agencies
more responsive to customer and constituent
inquiries;
Records Retention Managers can rest assured
that important documents are never lost or mishandled;
Ad-hoc Workflow Neubus’ Ad-hoc Workflow service
encourages employees to work together - they pass
documents, information, and tasks from user to
user on an ad hoc basis as initiated by user(s).
Our service makes teamwork easier and much more
efficient, as well as streamlines business processes.
Access Controls: user security allows for
multi-level administration and user management
tools by authorized personnel to search, retrieve,
view and print documents based on their access
privileges.
Tracking: documents can be assigned to users,
groups or departments. At any time users can
view, update or change the status of documents
which have been assigned to them.
Routing: dynamically select one or more recipients
of documents from a given list, including departments,
groups and roles. This feature is useful for
review and approval processes where individuals
are forwarded documents for review and action.
Reporting: both compliance and employee performance
reports can be customized and generated.
Critical
to any operation is the ability to share information
on an agency-wide basis, and often beyond the agency’s
walls, with members of the general public or other
government and institutional entities. Neubus’
imaging, document management and information repository
services greatly extend an agency’s reach
in a variety of areas: